Push notifications not arriving: a practical checklist

Layer 1: notifications are enabled in SkolCoach

1

Open your profile

Go to Profile → Notifications and make sure Push notifications on this device is enabled. The subscription is tied to this device and browser, so enable it again on a new phone or in another browser.

Layer 2: the site is allowed in your browser

1

Check the site permission

Open skolcoach.ru and select the icon to the left of the address bar — a lock or site-settings icon → Notifications → Allow. In Chrome, the same setting is under Settings → Privacy and security → Site settings → Notifications.

Layer 3: the browser is allowed by your operating system

This layer is easy to miss: the browser receives the push, but the OS prevents it from appearing. It is a particularly common failure point on Mac.

1

macOS

Open System Settings → Notifications, find your browser — Google Chrome, Safari and so on — and enable Allow notifications. While this is off, no website can display a banner regardless of browser settings. Also check that Focus / Do Not Disturb is off.

2

Windows

Open Settings → System → Notifications. Check that notifications are enabled globally and for your browser in the app list, and that Do not disturb is off.

3

Android

Open Settings → Apps → Chrome or your browser → Notifications → Allow. If you installed the site on your home screen as an app, check its notification permission separately as well.

4

iPhone and iPad require installation

On iOS 16.4 and later, web push works only in an installed web app: open skolcoach.ru in Safari → Share → Add to Home Screen. Launch it from the icon and enable notifications in your profile. A normal Safari tab cannot receive these pushes — that is a platform restriction, not a site issue.

Everything is enabled, but notifications still do not arrive?

Message Skol in the app chat or contact support. We can inspect the delivery logs to see whether Google’s push service accepted the message and whether it reached your device. If a particular device still cannot receive push, all reminders are also sent by email, so you will not miss them.

Manage reminder channels in your profile: email, push and Telegram can be enabled independently.